Wi-Fi Design, Deployment and Support
Our team can provide the full life cycle of WiFi services from start to finish. We begin with our User Experience Workshop to identify the requirements for success. Once these success factors have been documented and agreed upon, we then overlay then non-technical experience on the specific facility maps and determine what is required to deliver the experience. This creates our first project deliverable which is a customer-driven and authorized design on paper that will be used to drive the installation and associated engineering.
Using this approved design, equipment is then identified and procured in preparation for staging and deployment.
Staging is performed in a controlled lab environment to ensure adherence to the design. All equipment is labeled to match the design for ease of installation and inventory. Programming of equipment is performed and includes testing to verify the equipment is functional prior to being deployed. All programmed and staged equipment is then kitted by site or building and dispatched to the site for installation.
Installation is timed to ensure sensitive equipment is installed in a manner that prevents installation in harsh construction environments. All cabling efforts are performed during Low Voltage rough-in schedules prior to walls being constructed to minimize the installation cost. For existing construction equipment is staged and ready to be installed as crews work through a facility. As the equipment is installed it is documented in our installation application for real-time feedback to project and engineering resources. Upon completion of installation, the system is turned on to ensure all components are enabled and functioning.
Once the system is online our site certification process begins. All project deliverables are compared to the original design and verified. Heat mapping is conducted to ensure coverage and proper signal propagation is attained. Data collectors are enabled and begin baseline testing to ensure system health prior to the site go live and in preparation for initial User Acceptance Testing. When design documents match final installation documents the system is certified as ready for use and moved into the appropriate support program. Alarms are enabled and actioned by our team as required to ensure ongoing system health
Wi-Fi Rapid Deploy Kit
Our rapid deployment kit allows for the immediate establishment of data connectivity. Kits are deployed for numerous reasons but the most common use is temporary events. Our system allows our engineering team to be virtually at your service to provide WiFi and associated IP based services. This includes, but is not limited to, Voice Over IP Phones, Security Cameras, Paging and more. The system can be connected to the internet a number of ways, including cellular, to provide remote access and allow our team to monitor in real time the events around the kit. We are commonly deployed in construction environments to provide enterprise connectivity in a location with little or no existing infrastructure.
Wiring and Cabling Design Services
Our team provides structured technology design services that encompass both overall technology goals and industry standards to ensure robust design and successful technology deployment. We address questions, comments, and concerns that are received throughout the process and ensure they are escalated as needed and incorporated into the design when approved. Recommendations and oversight are provided throughout the duration of the project. Final site documentation is provided to ensure delivery of all requirements.
Outdoor Covert Enclosures
There are many reasons to install covert enclosures but there are not that many ways to do it. We have devised a patent-pending system that combines beautifully made decorative enclosures that look like real rocks and provide the ability to pass the WiFi signal. In addition to rocks, we have additional products to customize your installation including outdoor yard art, trees, your favorite sports team’s mascot and hidden panels in walls. Whatever it is we make it look great!
Send us a picture of the surrounding areas and let’s see if we can make your WiFi Rock too! Our tests have been conducted using industry-leading tools to ensure optimal signal quality and speed. We even have rocks with radios tied into our management system so all you have to do is tell us where to put the rock and we will take it from there!
Project Management Services
Once a design is approved our team will attend project meetings as well as additional meetings that may be required to address specific issues. During this time we will coordinate with all subcontractors, general contractor, owner and data and voice service provider to ensure all facets of the technology requirement are delivered on a timely basis in accordance with the overall project schedule. This includes reviewing change order requests from subcontractors and ensuring that all standards and testing requirements have to be maintained and completed throughout construction. Prior to completion and facility turn up we will ensure that all final testing requirements have been completed.
Equipment Staging & Deployment Services
Multi-location, Multi-State, International projects will follow the process of staging, configuration staged, tested, kitted by location, boxed by location and shipped to the destination to be installed by our implementation team and documented upon installation.
IT Dispatch Services
IT Dispatch Services are available upon request. Our network of certified technicians and engineers can provide Level 1-3 IT Support for services including Data, Voice, Trouble with wifi and POS as well as Network Install, Upgrades and Refresh.
Our services include:
Level 1 — Rack and Stack Capability plus the ability to complete an install as a smart hands resource
Level 2 — Level 1 Engineer plus the ability to manage an install or troubleshoot issues
Level 3 — Level 2 Engineer plus the ability to manage a complete install as a Subject Matter Expert (SME)